To the most passionate Saints members, get ready to cheer on our boys in red, white and black! The footy is back and so is your scan in mobile access. Please read the below for more information. 

I’m a Cheer Squad member, can I purchase guest passes within this area? 

Unfortunately, we are unable to facilitate these requests. The Cheer Squad is strictly limited for members only, and is almost at capacity. 

As a Cheer Squad member, do I have a reserved seat for away games? 

Cheer Squad memberships include an allocated reserved seat for all home and away games played within Melbourne (Marvel Stadium & MCG). We will also communicate ticketing information with our Cheer Squad members for interstate games to ensure we can fill the stands with as much red, white and black as possible. 

Where is the Cheer Squad located? 

Marvel Stadium Home Games = Level One, Aisle 25.
Marvel Stadium Away Games = Level One, Aisle 1.
MCG Away Games = Level One, Aisle M33. 

How do Cheer Squad members access games for 2022?  

We're pleased to announce the return of Reserved Seat holders to their seats! 

Please note that you will still need to access your membership through your mobile device on game day. Below are some helpful tips on how to do so. 

Download the Saints App for everything St Kilda in the palm of your hand: 

Click here to download the Saints App

How to access your mobile membership? 

Click here for steps on how to access your mobile ticket for Reserved Seat Members. 

Will my mobile membership barcode be the same each week? 

Your Mobile Membership barcode is different for each match, you will need to download your ticket via the Saints App each week before you head to the game. Your Mobile Membership barcode will be available for you to download from 72 hours prior to each game until after the game ends.

I have family members - can I swap between tickets? 

Yes, you can! You can switch between each family members account by clicking on your name at the top of the page and selecting their name. Make sure you add the tickets to your wallet or passbook so you can easily swap between tickets at the gate. 

For visual instructions on how to swap between accounts, please click here. 

I don’t have smartphone, can I still attend games? 

Please We would recommend contacting the Saints Membership team on 1300 467 246 to organise print at home tickets for you or to arrange venue collection. Please note, this service will only be available within 72 hours of a gameday.

I don’t have an email address, am I still able to access my mobile membership? 

To ensure you are up to date on all things St Kilda, we would strongly recommend having an email address linked to your Membership. However, to discuss alternate options, please contact the Saints Membership team on 1300 467 246.  

I have forgotten my password for my ‘My Saints' Account, am I still able to access my mobile membership? 

If you are not sure what your password is, you can follow the below steps to reset your password: 

  • Click here
  • Enter your email address and click next
  • Click forgot password
  • Click 'Yes, Reset Password'
  • An email will be sent to you, click the 'Reset Your Password' link
  • Create your new password (please use letters and numbers only)
  • Sign into your MySaints account 

Alternatively, please contact the Saints Membership team on 1300 467 246 or via membership@saints.com.au and they will be able to provide further assistance.  

The App is asking me to create a brand-new account, is this required? 

No, this is not required. By being a member, you will likely have an email currently associated with your membership, this will therefore provide access to your Saints Account. If you are unsure as to how to reset your password, we would strongly recommend following the instructions here, or giving the Saints Membership Team a call on 1300 467 246 if you have any questions. 

The App is asking me to link to my Ticketmaster account, do I need to do this? 

No, this is not required. If you have a different email linked to your Ticketmaster account than the one linked to your Membership this can cause problems with the log in process. Give the Saints Membership Team a call on 1300 467 246 if you are unsure or have any questions. 

If you have any trouble accessing your mobile membership via the Saints app, you will be able to access your card through a browser on your phone. Please try the below instructions instead: 

If you have any trouble accessing your digital membership card via the Saints app, you will be able to view your card through a browser on your phone. Please try the below instructions instead: 

  • Open a browser on your phone
  • Visit saintsmembership.com.au and select ‘login’ – OR click here
  • Sign in with your MySaints email address and password
  • Select My Events
  • Select the upcoming match. Your digital card will only become available closer to the match 

If you are having any issues with the Saints App, please check the following: 

iPhone Users: 

  • Ensure you are using the latest version of the Saints App. If you don't have automatic updates turned on, check your manual updates list on the App Store. 
  • The Saints App will only function on devices using iOS software 11.0 or higher. If you are using an iPhone released before 2013, you may experience compatibility issues. 
  • If you have an older or incompatible device and cannot access the app, please contact the Saints Membership Team on 1300 467 246 to discuss alternate options. 

Android Users: 

  • Ensure you are using the latest version of the app. You can see if you have a pending update on the Google Play Store following these instructions.
  • Android users will need to be running Android Version 5.0 or higher. You can check these by going to your System Settings > Scrolling to ‘About Phone’ or ‘About Device’ which will be at the bottom > Software Information. The Android version will be noted on this page.
  • If you have an older or incompatible device and cannot access the app, please contact the Saints Membership Team on 1300 467 246 to discuss alternate options. 

Game Day troubleshooting: 

  • iPhone users: Digital cards may be hidden from your wallet from time to time, please check the ‘expired passes’ note at the bottom of your wallet app in case. 
  • Dark mode can sometimes cause glitches/errors when it comes to scanning in on match day.
  • We would strongly recommend ensuring your brightness is turned up completely.
  • Broken screens can also have an impact.  

How do I become apart of the St Kilda Cheer Squad? 

Simply contact our Membership Team on 1300 467 246 or via membership@saints.com.au to organise a Cheer Squad Reserved Seat Membership for the 2022 season. More information on these packages can be found here. You can’t get much closer to the action than the Cheer Squad, your seat is waiting for you. 

Am I able to help make the banner?  

Yes! Please come and join your fellow Cheer Squad members to assist with banner making. This takes place on Thursday nights from 5.30pm onwards before match day weekends at Moorabbin Bowls Club. Located: 426 South Road, Moorabbin Vic 3189. If you would like further information regarding this, please send through an email to membership@saints.com.au and we will be in touch.